Privacy Policy

We respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and disclose your personal information in accordance with New Zealand’s Privacy Act 2020. By using our services, you consent to the terms of this policy.

1. Information We Collect

We may collect personal information from you directly or through your use of our services. This may include:

·      Your name, address, and contact details.

·      Employment details including payroll information, tax identifiers, and other employment-related data.

·      Information related to your use of our services, including support requests.

We may collect this information for various purposes, including but not limited to:

·      Delivering our services.

·      Managing billing and payments.

·      Compliance with legal obligations (e.g., tax reporting).

·      Improving our services and communication with you.

We will only collect personal information where it is necessary for our business functions or activities.

2. How We Collect Information

We will collect personal information directly from you whenever possible, for example:

·      When you complete forms on our website.

·      When you use our services or communicate with us.

In some cases, we may collect personal information from third parties, such as when authorised by you or required by law.

3. Purpose of Collection

We collect personal information to:

·      Provide and improve our services.

·      Facilitate communication with you.

We will not use your personal information for any purpose other than those outlined above unless you provide your consent or we are required by law.

4. How We Use Your Information

Your personal information will be used for the purposes for which it was collected, including:

·      Delivering payroll services.

·      Managing communications and client support.

If we need to use your information for a purpose other than the one for which it was collected, we will first seek your consent unless the law permits otherwise.

5. Disclosure of Personal Information

We will not disclose your personal information to any third party without your consent unless it is required by law or is in connection with the purpose for which the information was collected.

6. Cross-Border Transfers of Personal Information

If we transfer your personal information overseas (e.g., to a cloud provider located outside of New Zealand), we will ensure that the receiving organisation has appropriate safeguards in place, such as contractual obligations, to protect your privacy and comply with the New Zealand Privacy Act 2020.

7. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, secure data storage, and access controls, to protect your personal information from unauthorized access, loss, or misuse.

Despite our efforts, no security system is impenetrable. In the event of a data breach that is likely to cause serious harm, we will notify affected individuals and the New Zealand Privacy Commissioner as required by law.

8. Retention of Personal Information

We retain your personal information only for as long as necessary to:

- Fulfill the purposes outlined in this policy.

- Comply with our legal and regulatory obligations.

When your information is no longer required, we will take steps to delete or anonymise it securely.

9. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

·      Access the personal information we hold about you.

·      Request correction of your personal information if it is inaccurate or incomplete.

To make a request, please contact us using the details provided below. We will respond within a reasonable timeframe and, in any case, within 20 working days as required by law.

10. How to Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact our Privacy Officer:

Karyn Campbell

Payroll Consult

Karyn@payrollconsult.co.nz or +64 21 751 261

11. Changes to This Policy

We may occasionally update this privacy policy to reflect changes in our practices or comply with legal and regulatory requirements. Any changes will be posted on our website and, where appropriate, notified via email or other means.