Employment Hero Payroll Support That Actually Helps

Feeling overwhelmed setting up Employment Hero Payroll? You’re not alone – and you don’t have to figure it out by yourself.

Employment Hero is a powerful platform

With the right setup, it can automate time-consuming payroll tasks and streamline your compliance with New Zealand employment legislation.

But it’s not always easy to get it running smoothly – especially if you’ve chosen the self-guided setup option. That’s where I come in.

Photo of Karyn offering Employment Hero Payroll Support Wellington

Get expert support from someone who knows the platform

I’ve helped dozens of businesses across New Zealand get the most out of Employment Hero Payroll – from selecting the right setup options through to running their first pay confidently. Whether you’re at the start of your journey or a few stressful months in, I’ll work with you to get things sorted.

Two Ways I Can Help

Set Up for Success – from start to go-live

If you’ve just decided to move to Employment Hero and want to avoid the stress of doing it alone, I can help with:

Choosing the right settings based on your team’s needs
Transferring accurate data from your old payroll system
Customising pay rules, leave entitlements, and public holiday logic
Parallel pay runs to test everything before going live
Hands-on training so you (or your team) feel confident using the software
Ongoing support for your first few months, if needed

"It’s not just about getting your data in — it’s about getting it right."

Fix-It Fast – if you’re already using EH and it’s not working

You’ve made the leap and gone live — but now things aren’t working like they should. I get calls every week from business owners and payroll processors feeling frustrated, confused, and unsure how to fix setup issues in Employment Hero.

Common problems I help fix:

Annual leave not accruing correctly
Leave balances looking wrong
Public holidays not paying as expected
IRD errors and filing problems
Confusion around pay categories or automation settings.

My Payroll Health Check includes:

Full review of your Employment Hero Payroll settings
Clear recommendations on what needs to be fixed or improved
Hands-on support to make changes if you need it
Training session to boost confidence and understanding
Optional 3-month support package to keep things running smoothly.

Karyn Campbell | Payroll Consult | Payroll Support Wellington

Why work with me?

Unlike Employment Hero’s chatbot support or lengthy help articles, I offer real-time, personalised guidance. You can talk to me, ask questions, and feel confident knowing I’ve seen it all before.

I’m not here to sell you software – I’m here to make your payroll work.

Partnered with Employment Hero
Deep knowledge of NZ payroll compliance
Trusted by businesses across a range of industries
Friendly, practical, no-nonsense advice.

Book a free 15-minute discovery call

Whether you're feeling stuck mid-setup, dealing with mounting payroll issues, or just want an expert eye to make sure things are right – let's chat.

BOOK A CALL

EMAIL ME DIRECTLY

Real Support. Real Results.

Trusted by Schools, Businesses, and Government

Setting up payroll – especially in a new system – can be overwhelming. Many of my clients come to me feeling frustrated, stuck, or worried they’ve made the wrong decision. After working together, things get back on track quickly – and they can finally breathe.

Here’s what some of them had to say after getting the support they needed:

“Karyn has been absolutely amazing at setting our business up from scratch for payroll. She is professional and patient every step of the way. She's always available to answer questions or troubleshoot (even when I message her constantly!), and honestly, my payroll would be a total mess without her support. I couldn't recommend Karyn enough – she truly goes above and beyond.”

— Bay of Plenty Media

"Kia ora Karyn, we are very grateful for your support and advice with the implementation of Employment Hero. We have appreciated your sound knowledge in both the system complexities and in remuneration matters, especially entitlement calculations. You made a daunting process far less stressful! We look forward to a continued partnership."

— New Zealand Film Commission

"The Christchurch Girls’ High School Hostel, Acland House payroll is an intricate payroll which needs a robust payroll management system. We first engaged Karyn at Payroll Consult when we wanted to do an audit of the leave balances of our long-term staff. Karyn was able to provide us with clear and accurate information that worked back to the start date for these employees, which allowed us to make the transition to the new payroll system knowing that the balances transferred were correct. Karyn then did the initial setup for Employment Hero and was readily available — either on a Zoom meet or phone call — to step us through the use of the new system. Karyn is very quick to respond to any queries we have and we appreciate the learnings we have gained from her through this process."

— Acland House, Christchurch Girls’ High School Hostel

"We are very lucky to have Karyn to help us with our payroll. Karyn is a payroll expert who knows payroll inside and out. She is only a phone call or email away when I need any help about payroll. Karyn helped us set up with Employment Hero and she made the whole process so easy — just like a breath. Our staff all like to use the Employment Hero app where they can put in all the timesheets and check any payslips at any time. I would like to recommend Karyn to anyone who is not happy with their current payroll system or has any problems with their payroll."

— Wa Ora Montessori School